Service Delivery & Duration Policy

1. Service Nature

Berlina Institute provides educational services in the form of language courses, either online or offline.

2. Course Scheduling

Course schedules (start dates and timings) are announced in advance on the website or communicated directly to students. Students will receive confirmation details after successful registration and payment.

3. Service Delivery

Access to the course is granted based on the selected schedule. Courses are delivered according to a predefined timetable (for example, number of sessions per week).

4. Course Duration

Each course has a specific duration depending on its level and type. The total duration and number of sessions will be clearly communicated before enrollment.

5. Delays or Changes

Berlina Institute reserves the right to:

• Reschedule sessions when necessary
• Delay the start of a course due to insufficient enrollment or unforeseen circumstances

Students will be informed in advance in such cases.

6. Student Responsibility

Students are responsible for attending sessions on time. Missing sessions does not extend the course duration.

7. Contact Us

If you have any questions regarding service delivery, please contact us:

Email: info@berlina-institute.com
Phone: +2001111177517